Reference

Privacy & Security at dot777

Q: Can I delete my data after I close my account?

You can request deletion of most personal data by emailing support@dot777.club. We must retain deposit and withdrawal records for 5 years under financial rules. After that period, all your data is purged. The deletion process takes 10–15 business days.

We collect only the information you give us to open your account, process withdrawals via DANA, OVO, GoPay or QRIS, and contact you about your account.

Encrypted account loginSecure payment processingNo data sharing to third parties

Explore the Lobby Read FAQ

What We Collect & Why

dot777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

To create your dot777 account, we ask for your name, email, phone number, date of birth and home address—this verification protects your account and satisfies payment processing rules where local law permits. When you deposit via DANA, OVO, GoPay or QRIS, we record the transaction ID,

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amount and timestamp so we can match deposits to your wallet and process withdrawals. We also keep logs of which games you play, how long you're logged in, and your device type (mobile or desktop) so we can improve performance in Medan, Semarang and across Indonesia.
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If you contact our support team, we log your messages and any account changes we make. We do not sell this data to advertisers or brokers; it stays within dot777 systems only.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

Contact Us About Your Privacy

Email Support Reach our privacy team at [email protected]. We respond to account data requests, deletion queries and privacy concerns within 48 business hours.

Live Chat Open your account and head to the Help section in the lobby. Chat is available daily 10:00–22:00 WIB for questions about what data we hold on your profile.

Account Settings Log in, tap your username at the top right, select Profile, then Privacy Preferences. You can review linked payment methods and adjust notification settings anytime.

DATA PROTECTION

How We Keep Your Information Safe

Encryption & Storage

All account data—your name, address, payment details—travels over HTTPS and is stored in encrypted databases. We do not hold your DANA, OVO, GoPay or QRIS PIN; payment gateways process those securely on their own servers.

Cookies & Tracking

We use session cookies to keep you logged in across pages and functional cookies to remember your language and theme preferences. Analytics cookies help us see which games load slowest; you can disable them in your browser settings without losing account access.

Account Security

Your password is hashed and never stored in plain text. We recommend a strong password with letters, numbers and symbols. If you forget it, use the email recovery link on the login page; it expires after 24 hours for safety.

Data Retention

We keep your account data for as long as your account is active. After you close it, we retain deposit and withdrawal records for 5 years to meet financial reporting rules, then delete them permanently.

Third-Party Access

We only share your data with payment processors (DANA, OVO, GoPay, QRIS), bank partners and legal authorities where local law permits. We never give it to marketing firms or data brokers.

Update Your Data

Log in, go to Account Settings, then Profile to update your email, phone or address. Payment methods linked to DANA, OVO, GoPay or QRIS can be changed in the Wallet section before your next deposit.

Privacy Policy FAQ

You can request deletion of most personal data by emailing [email protected]. We must retain deposit and withdrawal records for 5 years under financial rules. After that period, all your data is purged. The deletion process takes 10–15 business days.

No. We do not sell, lease or trade your personal information. We share only what's necessary with payment processors like DANA, OVO, GoPay and QRIS to complete your transaction. All sharing depends on local law and is limited to these essential partners.

Payment details go directly to the payment provider's secure servers; dot777 never stores your PIN or full card number. We store only the transaction ID and timestamp. Payment encryption uses industry-standard SSL protocols.

Go to the login page and click Forgot Password. We'll send a recovery link to your email; it's valid for 24 hours. If you suspect unauthorized access, change your password immediately and contact [email protected] with details.

We use gameplay data internally to improve game performance and lobby layout, not to build marketing profiles. We may send you account updates via email (withdrawal confirmations, maintenance notices) but never sell your behaviour to third-party marketers.

We keep transaction records—deposit amount, date, payment method (DANA, OVO, GoPay or QRIS) and withdrawal confirmation—for 5 years to comply with financial regulations. You can download your account statement anytime from your Account Settings.

Yes. Log in, go to Account Settings, then Privacy Preferences. You can opt out of marketing emails, adjust cookie settings and change notification channels (email, SMS, in-app). Changes take effect immediately.

Privacy & Security at dot777

Contact Us About Your Privacy

How We Keep Your Information Safe

Encryption & Storage

Cookies & Tracking

Account Security

Data Retention

Third-Party Access

Update Your Data

Privacy Policy FAQ

01 Can I delete my data after I close my account?

02 Does dot777 sell my data to other companies?

03 How do I know my DANA, OVO, GoPay and QRIS payments are secure?

04 What happens if I forget my password or someone else accesses my account?

05 Do you use my gameplay data for marketing?

06 How long do you keep my deposit and withdrawal history?

07 Can I change my privacy settings after I open my account?

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